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Attitudes of Banking Customers Towards the UN SDGs - Global Survey

Attitudes of Banking Customers Towards the UN SDGs - Global Survey

Year Published

2023

Contributing Organizations

Dubai International Financial Centre (DIFC)
Global Ethical Finance Initiative (GEFI)
Islamic Finance Council (UKIFC)

Type of Resource

Other

Languages

English

Relevant Topics

Core Topic
Islamic Finance
Topic 2
Banking

Target Audience

Banks

Relevant Geography

Global
Attitudes of Banking Customers Towards the UN SDGs - Global Survey

Resource Description

This resource presents findings from a global survey of 1,963 Islamic banking customers, assessing awareness, perceptions, and willingness to act on the UN Sustainable Development Goals (SDGs). It explores consumer expectations for banks to align with the SDGs and their openness to SDG-aligned financial products.

Why This Matters

The findings highlight a strong consumer appetite for sustainable financial products and provide banks with evidence to support integrating SDG alignment into retail offerings.

Key Insights

  • 74% of respondents were aware of the SDGs, with “Quality Education” being the most recognized goal
  • 87% were willing to pay more for SDG-aligned products, with a median price premium of 44%
  • 90% stated it was important that their bank offers SDG-aligned products
  • 71% said sustainability alignment would increase their use of a bank’s services
  • Awareness and interest varied by region, with Global South respondents more engaged than those from the Global North

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