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Advancing net zero through assessing and engaging customers on their transitions

2024
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Advancing net zero through assessing and engaging customers on their transitions
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Relevant Topic(s) Tags

Engagement & Supporting Corporate Alignment

Summary

Along with announcing its ambition to become a net-zero bank by 2050, HSBC recognizes the critical role of banks in engaging customers on their transitions. To steer corporate customer engagement, HSBC has designed and implemented a differentiated approach to the assessment of corporate customers’ transition plans. The type of assessment undertaken (deep dive or high level) depends on how material the customers are to HSBC’s portfolios and financed emissions targets. To assess its corporate customers’ transition risks and plans, HSBC has defined criteria across five categories: 1. Emissions trend: Requests the customer’s current and historic Scope 1, 2, and 3 GHG emissions, including the completeness of the company’s emissions reporting and whether it has been validated by a third party. 2. Ambition of plan: Indicates whether the customer has announced a commitment to net zero and set interim targets to reduce emissions over the short, medium, or long term and across relevant emission scopes. 3. Credibility of plan: Identifies details of the customer’s plans to achieve its ambition, including the specificity of these plans (e.g. the investment required) in the context of its business activities, current source of emissions, and operating context. 4. Credibility of action: Requests evidence of actions that the customer has taken to implement its plan and reduce emissions. 5. Climate risk: Considers physical and transition risks to which the customer may be exposed For customers that are the most material to HSBC’s portfolios and financed emissions targets, a deep-dive transition plan assessment is conducted. These assessments are performed by specialists from HSBC’s Sustainability Centre of Excellence that have deep expertise in sector transitions and emerging technologies, with input from relationship managers.

Key Takeaways:

Strategic customer engagement to support the bank's transition target: Transition-focused engagement enables HSBC to guide corporate customers while also advancing its own net-zero ambition. The assessment of corporate customers’ transition plans allows HSBC to identify opportunities to support customers on their transitions and define areas for strategic engagement.

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Author Organization(s)
Glasgow Financial Alliance for Net Zero (GFANZ)
HSBC
Relevant Tags
Institutional Transition & Climate Strategies
Relevant Sector
Cross-sector
Featured Organization(s)
HSBC
Type of Featured Organization or Stakeholders
Banks
Relevant Asset Classes & Other Instruments
Geography
Global
Original Language
English

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We'd love to hear from you! You can share your feedback or suggest a Case Study below.