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Clients And Customers

Paid
Clients And Customers
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Course Objective

This course introduces the Principles for Responsible Banking (PRB) and aims to equip banking professionals with the knowledge and tools to support clients in transitioning to sustainable practices aligned with the UN SDGs and the Paris Agreement

Learning Outcomes

  • Explain climate change, biodiversity loss, and pollution and the urgency of addressing these challenges
  • Understand the role of banking professionals in supporting clients’ sustainability transitions
  • Describe the purpose of the PRB as a framework for maximizing positive impact and reducing negative impact
  • Apply a dialogue-based approach to build trust and engage clients on sustainability
  • Use models and tools to recommend and implement sustainable banking solutions in client relationships

Why This Matters

By engaging clients on sustainability, banking professionals can build stronger relationships, support positive impact, and align finance with environmental and social goals.

Course Duration

6-7 hours

Language

English

Target Audience

Banks

Provided By

United Nations Environment Programme Finance Initiative (UNEP-FI)
German Development Cooperation (GIZ)
Chartered Banker Institute

Experience

specialist

Format

online

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